Here you will find useful information
Frequently asked questions
You can exchange or return the product. Details of the exchange and return process, as well as a link to the size chart, can be found on the respective pages.
We deliver to international countries. Details can be found in the section about delivery and payment .
We offer cash on delivery for shipments across Ukraine. Additional information can be found in the shipping and payment section.
Caring for natural fabrics requires special attention and a careful approach to preserve their appearance and quality. Here are some basic recommendations:
1. Washing
- Temperature: Natural fabrics such as silk, linen, cotton, and wool are recommended to be washed at a low temperature (30-40°C) or even by hand to avoid shrinkage or fiber damage.
- Detergents: Use delicate detergents designed for natural fabrics. Avoid harsh bleaches or products containing chlorine.
- Washing mode: Choose a delicate mode if you use a washing machine, or it is better to wash by hand to reduce the friction between the fibers.
2. Drying
- Drying: Avoid drying in direct sunlight to prevent color fading. It is best to dry things in the shade or indoors, avoiding direct contact with heaters.
- Position: Lay the fabric on a horizontal surface, especially for heavy fabrics such as wool, to avoid warping.
3. Ironing
- Temperature: Choose the appropriate ironing mode for each type of fabric. Silk and wool should be ironed at a low temperature, and linen and cotton should be ironed at a medium or high temperature.
- Moisturize: Use a steam generator or fabric humidifier when ironing, especially for linen items, to avoid creasing and keep the fabric smooth.
4. Storage
- Protection: Store natural fabric products in a clean and dry place using special garment covers to avoid dust and damage.
- Shoulders: For heavy fabrics such as wool, use shoulders with soft padding to avoid deformation of the shoulder area.
5. Additional tips
- Cleaning: If stains appear on the product, remove them immediately, following the instructions for the specific fabric. For example, it is better to give silk to dry cleaning.
Following these recommendations will help keep things in excellent condition and keep them looking luxurious and sophisticated.
We confirm the order within a day. You will receive a message about the availability of the product after placing the order.
1. Fill out the form on the website : To receive a promotional code, leave your current email in the pop-up window on the website.
2. Check your email : Within a few minutes, you will receive an email from the AMBITNA user with a promotional code.
3. Open the email : Go to your mailbox and find the email with the promotional code in the "Promotions" section.
4. Click on the "Apply discount" button : You will see a button in the email. By clicking on it, you will be automatically redirected to the site where you can select the product.
5. Get a discount : After you select the product, the discount will automatically be added to your cart.
Just take advantage of this discount when placing your order!